Customer Service

The Customer Service can be contacted on the telephone line 222 368 707. This telephone line is charged at a price according to your tariff. including VAT. Operation of this line is from Monday and Wednesday from 8:00 a.m. to 17:30 p.m., from Tuesday and Thursday from 8:00 a.m. to 17:00 p.m. and on Friday from 8:00 a.m. to 16:30 p.m. This telephone line is operated by Společnost pro informační databáze, a.s. and the technical support provides MEDIA SUPPORT s.r.o., Na Žertvách 132/24, 180 00 Praha 8.

Customer Service provides the following services:

  • respond to telephone and written inquiries of the subjects of data
  • processes and prepares a written responses from the SOLUS registers
  • responds to client queries regarding incoming SMS in terms of content
  • handles submissions from the data subjects in the event of irregularities in the Registers of the interest association of legal persons SOLUS